Prepare for a safer vehicle shipment
Confirm the assigned transport provider, read the insurance terms and document your vehicle's condition before pickup. These steps help you make informed choices.
Document Vehicle Condition
Review the vehicle's condition with the carrier at pickup and delivery. Keep the bill of lading, signed inspection records, and photographs of existing damage.
Check Carrier Cargo Insurance
Request the assigned carrier's insurance details, including coverage limits, exclusions, deductibles and claims procedures. A policy may not cover every type of loss.
Know Who Moves Your Vehicle
Confirm the motor carrier responsible for physically transporting the vehicle. Ask for its operating authority and the contact information for the driver or transport team.
Understand Shipment Updates
Ask how pickup, location, and delivery updates will be provided and how to report a change or concern during transit.
Your pre-shipment checklist
- Verify the assigned provider's operating authority
- Review the order agreement and bill of lading
- Confirm carrier insurance and claims instructions
- Keep written shipment details and contact information